Personal data is defined in the General Data Protection Regulations as being information relating to an identifiable/identified natural person. The information specified below will confirm the precautions that we take in ensuring your data is kept secure.

The privacy and the security of your information is important to Maine Couriers Ltd, Registered address; 18 Whaleys Croft, Coventry, United Kingdom, CV6 3BD Vat Registered in England No.10970780.

Our policy is to respect and protect the privacy of all data we process including that of our Suppliers and Customers. We will not voluntarily disclose individually identifiable information about our Suppliers or Customers to any third party, unless there is a lawful or contractual requirement to do so. We will never forward your data onto third parties for direct marketing purposes.

Data we collect

Customer and supplier data may be collected in a variety of different ways including:

Maine Couriers Ltd will request a limited amount of information required to fulfil the terms of the agreement or contract. This may include: names of key personnel within your organisation, email and street addresses, telephone numbers, customer preference information, order numbers, building access codes. Please note this is not an exhaustive list.

Statutory retention periods relating to your data will apply in all instances. Further information relating to retention periods can be obtained from the company's Data Protection Officer.. 

Maine Couriers Ltd will only use your data in order to comply with the law. For example, in carrying out an agreement we have with you, fulfilling a legal obligation, because we have a legitimate business interest or where you agree to it.

Maine Couriers uses the personal data you provide for the following purposes:

In the case of non-incorporated businesses or supply / receipt of goods and/or services to or from private individuals, personal data will be stored and processed for the following:

The information that we collect will remain confidential and will be used only in connection with your relationship to Maine Couriers Ltd; this information will never be released or sold to any third party for commercial or prospecting purposes. Data may be shared where there is a legal or regulatory requirement to do so, or in the carrying out of the contract or terms and conditions of supply with Maine Couriers Ltd. Details of any sharing of data which may take place will be listed in this document.

Maine Couriers will take all reasonable steps to ensure your data is complete, accurate and kept up to date. However, it is also your responsibility to update the company with immediate effect should any of your data change. The consequence of not providing up to date information could result in error and inaccuracies which could be detrimental to both your company and Maine Couriers Ltd.

Under the General Data Protection Regulations (GDPR) you have the right (where applicable) to request access, correction of incomplete or incorrect data, object to processing of data, restrict processing of data or request deletion of your data. However, it should be noted that your right is not absolute and will only apply in certain circumstances. For further information on all your data subject rights, including how to lodge a complaint, please refer to the UK Information Commissioner's website https://ico.org.uk/.

All requests relating to your rights under the GDPR as described above should be directed through the Maine Couriers Ltd Data Protection Officer.

Maine Couriers Limited has the right to modify or update this privacy statement at any time. Such updates will also be flagged on the website homepage. All such modifications and updates are applicable as soon as they are made.

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@mainecouriers.com